India is waking up to fitness, health and wellness in a big way. Lifestyle illnesses (also called Non-Communicable Diseases) have been continually on the rise in the last few years. In fact, according to a report by Indian Council of Medical Research (ICMR), the “estimated proportion of all deaths due to Non-Communicable Diseases (NCDs) has increased from 37.09% in 1990 to
The Indian Ride Sharing market is estimated to be worth $14.3 billion by 2022, growing at a CAGR of 13.7%. Unsurprisingly, increasing disposable household income, the changing travelling lifestyle and the ongoing digital revolution seem to be the principal impetuses driving the demand for Ride Hailing Services in India. Presently, the Ola vs Uber race is in full throttle, as both
The Indian Banking industry is in a state of continual flux. Presently, rising disposable household income, growing economy, and the ongoing digital revolution have changed customers’ relationship with their banks and their transaction preferences significantly. Consequently, the rise of internet and mobile banking has put Customer Satisfaction (and by extension, NPS) squarely at the heart of banking experience, more so