Customer Experience Solutions tailor made for Financial Services
Numr helps you deliver exceptional customer experience at every single touchpoint to build loyalty and increase Customer Lifetime Value (CLV). Measure moments that matter, from conversations in retail branches to customer supports calls and in-app experience.
Build stronger relationships with your customers and increase retention with Numr’s real-time, role-based dashboards. Also, obtain reports that use NPS® and feedback data to predict Financials.
Uncover customers’ satisfaction and pain points by conducting transactional feedback surveys. Then, use this data to meet and exceed their expectations to drive loyalty and reduce Churn.
Increase Response Rate and decrease survey fatigue with our customizable in-app surveys.
Identify your at-risk customers with ample of time to put strategies in place to retain them. Numr uses Machine Learning and historical data to accurately predict Churn.
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Our client, on whom this case study is based is one of the leading banks in India. They wanted us to optimise their Customer Experience System
The Indian Banking industry is in a state of continual flux. Presently, rising disposable household income, growing economy,
Latest survey of NUMR tries to understand how the Indian consumers prefer to Bank.
NUMR’s latest survey about BANK NPS and how it reflects on the growth.
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