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How does Net Promoter Score® help in gaining customers?

Net Promoter Score® is a Customer Experience metric that companies across the world use to predict Growth. It measures overall Customer Satisfaction and Loyalty.  Numr, a market research company in India recommends tracking NPS® regularly to optimise your CX program.  After all, Net Promoter Score® is a strong indicator of a company’s relationship with its customers.   NET PROMOTER SCORE® AND

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