N U M R
NPS® Numr market research company in India
Why you need an experienced research company to measure NPS®

Net Promoter Score® is a metric top companies across the world use to manage Customer Experience. In fact, Reichheld calls it the ONE NUMBER that companies need to grow. It measures how loyal your customers are based on whether they will recommend you to others. Also, it is a proven indicator of future growth. Numr, a market research company in

Net Promoter Score®by Numr market research company in India
Net Promoter Score®- How to analyse it right?

Net Promoter Score®is the ONE number companies need to grow. At least, as per Fred Reichheld’s seminal paper, the one figure that all companies must focus on isn’t total sales or annual growth. Instead, it is Net Promoter Score®. Although, it is a loyalty metric, is has proven to be a strong predictor of growth. In fact, Net Promoter leaders “outgrow

Net Promoter Score® Numr market research company in India
Net Promoter Score®- Tips to turn Detractors into Promoters.

Net Promoter Score® is a metric that top companies across the world use for Customer Management. Basically, Net Promoter Score® calculated Customer Loyalty, based on whether your customer want to recommend you to others. First developed in 2003, Fred Reichheld called it the ‘ONE’ number companies need to grow. According to him, NPS®, not annual sales or gross profit is the

Recent Posts

millennial customers brand loyalty customer experience Numr
emotion in cx, sentiment analysis, customer experience Numr
NPS® Numr market research company in India
Net Promoter Score®by Numr market research company in India
Net Promoter Score® Numr market research company in India

 


JOIN OUR NEWSLETTER

Subscribe our newsletter to receive latest news and updates directly in your inbox.